I turn business goals into technical execution.

Working independently with clients across industries to design and implement AI-driven automation for their day-to-day operations, using n8n and modern AI/LLM tooling.

B2B Accounting SaaS Client

• Set up an AI-agent-driven development pipeline that takes an approved task from planning through design, technical spec, coding, and QA automatically, with a human review checkpoint at each stage
• Built and maintained the automation infrastructure — n8n workflows running on a dedicated server — that powers the pipeline and keeps it connected to the team's project tracker
• Built lead-generation automations that scrape, qualify, and route prospective customers automatically
• Contributed to go-to-market planning, including product messaging, pricing, and launch strategy

Led a cross-functional team of 5 in-house developers and 4 product executives including analysts, marketers, and infrastructure specialists across multiple countries and time zones.

Product Delivery

• Delivered a full product roadmap from the ground up spanning identity verification (eKYC via Singpass), frontend redesign, customizable reporting, Wi-Fi login, membership expansion, SMS OTP compliance, and AI-powered OCR receipt processing with LLM confidence scoring and line item validation
• Built and implemented a comprehensive product roadmap and development plan from the ground up
• Drive execution via regular sync-ups, GTM strategy definition, and task distribution across the tech team
• Manage product backlog prioritization and sprint planning to optimize delivery timelines and resource utilization

• Oversee and coordinate with overseas developers and project managers to deliver weekly tasks.
• Track project progress, provide timely updates, and ensure high-quality delivery.
• Manage project costs and payment terms, ensuring any changes are justified.
• Create and maintain detailed project documentation, process flows, approvals, and standards.

• Manage team workflow, assigning tasks based on weekly/bi-weekly capacity. Plan upcoming projects and development paths with the Project Owner quarterly.
• Coordinate between customers and developers on timelines, requirements, and proposal decks.
• Oversee work breakdown, effort estimation, and internal team workload.
• Manage JIRA workflows across Project, Development, Release, and Support to ensure timely progress.

• Responsible for the revamping of contractual workflow & calculation of agent's commissions and earnings (private sector, corporations and GLC).
• Digitize team's workflow and provide daily/weekly updates to manager.
• Prepare presentation slides and process flow for proposal deck.
• Consolidate and process contractual updates on the local system for team weekly updates.

• Certified SAP Application Associate for SAP B1 9.3 Release.
• Handled full SAP B1 deployment: requirement gathering, implementation, testing, training, and support.
• Created project documents: meeting minutes, Business Blueprints, functional specifications.
• Modules managed: Finance, Manufacturing, Inventory, Procurement.

• Employed as a programmer managing the company's IT infrastructure, including ERP systems and data extraction for daily sales and reports.
• Also served as ERP consultant, MIS, and System Administrator.
• Daily tasks: full involvement in SAP B1 deployment and migration, first-level support, writing MSSQL queries, generating and supporting SAP Crystal Reports.